FAQs


WHO MAKES YOUR PRODUCTS?

We do! Each of our products is handmade by the Eleven Love team and infused with light and love in Canada!

WHAT QUALITY OF PRODUCT DO YOU MAKE?

We take pride in creating high-quality products. From our malas and wish bracelets made with 100% silk string and pure crystals to our hand-poured soy wax candles infused with essential oils. We don't cut corners on quality and our products reflect that. 

HOW MUCH IS SHIPPING?


Celebrate the launch of our new online store and enjoy Free Shipping to Canada

HOW DO YOU SHIP?

We ship from Ottawa, Ontario, Canada via Canada Post. 

DO YOU SELL LOCALLY?

We take part in a variety of Vendor Markets, Workshops and Events in the Ottawa area and offer free local pickup. Subscribe to our email list below to stay in the loop. We also offer free local pickup in Ottawa.

DO YOU OFFER RETURNS?

Products that have been worn cannot be returned or exchanged. Items that have not been worn or de-tagged can be returned/exchanged within fourteen (14) days of the delivery with the following conditions:


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